Coldwell Banker Burnhill Realty Brokerage

3235 Fairview Street, Suite 6
Burlington, ON
L7N 3L1
Phone: (905)639-3355
Fax: (905-639-7852
Email: sales@cbburnhill.com

Privacy Policy

INTRODUCTION
We provide a variety of products and services to the public, including but not limited to real estate brokerage services, real estate agency services, advising with respect to real estate purchase and sale, home leasing, property management and other real estate advisory services.

In the course of providing these products and services, we may collect, with their consent, certain personal information about our clients and persons expressing interest in obtaining more information about our services.

“Personal Information” means information about an identifiable individual. This may include, without limitation, the individual’s name, home address, age, income, credit history or other financial information, credit card information, personal preferences and other information about his or her family. Personal information does not include the name, title, business address or telephone number of an employee of an organization.

The Coldwell Banker Burnhill Realty Brokerage Privacy Policy is based on, and complies with, Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”), and are members of the Canadian Real Estate Association (CREA) and subscribes to the CREA Privacy Policy.

WHAT DATA IS COLLECTED
No personally-indentifying information is collected except as explicitly provided by you when requesting information. As part of the information request process, we may collect Personal Information in order to provide you with the products and service you have requested, namely; information that is required to effectively market and sell the property of sellers or lessors; to locate, assess and qualify properties for buyers; evaluate independent broker applicants, and to otherwise provide professional and competent real estate services to the client and to ensure that you are satisfied with the products and services we have provided. We may also use your Personal Information to update you about our services and to offer you additional products and services.

We may be required to collect your social insurance number if the federal government obligates us to do so pursuant to the Income Tax Act.

All information that you provide to us with is securely maintained and kept strictly confidential.

HOW WE USE YOUR INFORMATION
Personal information collected through this Website or by any of our employees will not be forwarded, sold or otherwise transferred to third parties.

Your Personal Information is used for three general purposes:

  1. To Communicate with you in order to provide you with our products and services
  2. For inclusion in documentation relating to your particular real estate transaction
  3. Transactional information to monitor our level of service and report back to you to ensure your satisfaction with the provision of such services

We will only use Personal Information for the purpose we have disclosed to you. If we want to use your information for a different purpose, we will notify you and ask for your consent first.

WHEN WE ARE PERMITTED TO DISCLOSE YOUR INFORMATION
We are obliged to keep your Personal Information confidential except under the following circumstances:

i) When authorized by you
ii) When required by Law
iii) When Permitted by Law

Many of the services we offer require us to obtain Personal Information about you in order to perform the services you have engaged us to provide. We will always obtain consent from you first, and we will never use the information for purposes other than those we have told you about.

This Web Site may contain links to other Web Site, including those of its business partners. We are in no way responsible and cannot guarantee the content or privacy of other sites linked from this Web Site.

HOW WE SAFEGUARD INFORMATION
Coldwell Banker Burnhill Realty Brokerage has extensive controls in place to maintain the security of its information and information systems. Client and independent broker files are stored according to the sensitivity of the information contained therein. Appropriate controls (such as restricted access) are placed on our computer systems and data processing procedures. Physical access to the areas where Personal Information is gathered, processed, or stored is limited to authorized employees.
ANONYMOUS INFORMATION AND 'COOKIE'
Our Web Site may collect anonymous information about you. This means that the information collected cannot be traced back to a specific person. For Example, our Web servers may record certain information automatically when you visit this Web Site. This information is collected using “cookies” and might include the pages you visited, your IP (Internet Protocol) address and other site usage statistics. This anonymous information is used for research and analytical purposes only. It does not reveal Personal Information about you, the user. This aggregate data may be disclosed to third parties, but never with personal identifying information.

Note: Your may configure your browser to notify you when you receive a cookie, and you may refuse to accept them entirely. However, if you refuse to accept cookies, you may limit the functionality that we can provide to you when you visit our site.

QUESTIONS, CONCERNS, AND COMPLAINTS
If you have any questions, concerns, or complaints about your Personal Information, or about the Coldwell Banker Burnhill Realty Brokerage Privacy Policy, contact our privacy officer using the contact information provided below:

Office Manager
Coldwell Banker Burnhill Realty Brokerage
3235 Fairview Street, Suite 6
Burlington, ON
L7N 3L1